Returns & Exchanges

At Chris Cross, we want to ensure you have the right gear for your peak performance. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Gear

Place the unused items in their original packaging with all tags attached to ensure they remain protected during transit.

3

Attach the Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned equipment, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing